FAQ
Orders

Who should I contact for concerns and queries?

Written by
Teafy
Last updated on
April 14, 2026

Please email our customer service tea via info@teafy.com.au and typically our response time is within 24 hours. Please keep in mind public holidays or weekends, the response time may be within 2 days.

Still have questions?

Our customer support hours are:
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST

You can use the contact form here or email us directly at sales@teafy.com.au