FAQ
Shipping

I haven't received my order yet?

Written by
Teafy
Last updated on
April 14, 2026

If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our customer care team at +61 1300 986 888 or email us at info@teafy.com.au.

Still have questions?

Our customer support hours are:
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST

You can use the contact form here or email us directly at sales@teafy.com.au