FAQ
Orders

Has my order gone through?

Written by
Teafy
Last updated on
April 14, 2026

All successful orders will display an on-screen confirmation message and will receive an order confirmation email. This can sometimes pop into your junk folder, so don’t forget to check that too!

Still have questions?

Our customer support hours are:
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST

You can use the contact form here or email us directly at sales@teafy.com.au